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How to deploy Printix Client for Mac with Jamf Pro

How to » How to deploy Printix Client for Mac with Jamf Pro

You can automatically deploy Printix Client for Mac with Jamf Pro. Download Printix Client for macOS Open the Software page. Select Printix Client to download it. Open Downloads, for example from the Dock at the bottom of the screen. Double-select…

How to deploy Printix Client

How to » How to deploy Printix Client

Once you have added the first users, you should consider using the below methods to deploy Printix Client and get users to print with Printix. Let users download Printix Client and register themselves Deploy Printix Client with Microsoft Endpoint Manager Deploy…

How to deploy Printix Client for Mac with Microsoft Endpoint Manager

How to » How to deploy Printix Client for Mac with Microsoft Endpoint Manager

You can automatically deploy Printix Client for Mac with Microsoft Endpoint Manager. Download Printix Client for macOS Open the Software page. Select Printix Client (INTUNEMAC) to download it. Microsoft Endpoint Manager Open a new browser window and sign in…

Install Printix Client for Mac

Printix Client » Install Printix Client » Install Printix Client for Mac

Download On your Mac computer: Open a web browser and enter the Printix Home of your work or school (acme) followed by /download Example: acme.printix.net/download Select Download Printix Client. !Do NOT rename the file, as it will prevent it from working with…

How to deploy Printix Chromebook

Printix Chromebook » How to deploy Printix Chromebook

Sign in to the Google Admin console (admin.google.com). Sign in using your administrator account (does not end in @gmail.com). From the Admin console dashboard, select Device management. On the left, select Chrome management. Select App management. Select…

How to deploy Printix Client with Microsoft Endpoint Manager

How to » How to deploy Printix Client with Microsoft Endpoint Manager

You can automatically deploy Printix Client with Microsoft Endpoint Manager. If you also Enable Azure authentication users are automatically registered the first time they sign in to Printix Client with their Microsoft work or school account. Can I use Microsoft Intune…

How to open Printix Client

How to » How to open Printix Client

Windows Select the arrow next to the notification area on the task bar. Select the Printix Client icon. If it does not show, then Install Printix Client. Printix Client menu appears. If you are already signed in your name is shown next to Sign in.…

How to uninstall Printix Client

How to » How to uninstall Printix Client

Windows Open Control Panel and select Programs and Features. Select Printix Client and select Uninstall. If Printix Client was installed with Windows Installer (MSI), then select the Printix Client without Printix logo (smallest size). You are asked to confirm…

How to deploy Printix App for Android with Microsoft Endpoint Manager

How to » How to deploy Printix App for Android with Microsoft Endpoint Manager

Open a new browser window and sign in to Microsoft Endpoint Manager admin center (endpoint.microsoft.com), using your work account credentials. In the Microsoft Endpoint Manager admin center, select Apps. On the Apps | Overview blade, under By platform, select…

Printix Client

Printix Client

Printix Client automates the creation of print queues and installation of print drivers. Printix Client runs on Windows and Mac computers. There is no manual effort involved in maintaining Printix Client, as it will silently update itself to the latest approved…

How to get Printix Client logs

How to » How to get Printix Client logs

If advised to do so, you should ZIP the content of the Logs folder and submit to support. Log files are stored on the computer. PrintixClient- user . number .log PrintixService. number .log There will be a maximum of 2 × 6 log files with a size of 1 MB…

How to deploy Printix App for iOS/iPadOS with Microsoft Endpoint Manager

How to » How to deploy Printix App for iOS/iPadOS with Microsoft Endpoint Manager

Open a new browser window and sign in to Microsoft Endpoint Manager admin center (endpoint.microsoft.com), using your work account credentials. In the Microsoft Endpoint Manager admin center, select Apps. On the Apps | Overview blade, under By platform, select…

Install Printix Client for Windows

Printix Client » Install Printix Client » Install Printix Client for Windows

Download These instructions are for the EXE file. Administrators can download the Microsoft Installer (MSI) package. On your Windows computer: Open a web browser and enter the Printix Home of your work or school (acme) followed by /download Example:…

Install Printix Client

Printix Client » Install Printix Client

Printix Client can automate the creation of print queues and installation of print drivers. Install Printix Client for Windows Install Printix Client for Mac

How to see the version of Printix Client

How to » How to see the version of Printix Client

On the computer Windows Select and hold the Ctrl key and open the client menu. Help is toggled to Diagnostics. Select Diagnostics. Version is that of the currently installed Printix Client. If you open the Control Panel, Features and Programs and select…

Printing with Printix

Getting started » Printing with Printix

Having installed Printix Client you can print to the Printix printers. On your computer open the item you want to print. Select Print on the File menu. Identify a Printix printer, select it, and select Print. I do not see my printer – How do I add the…

Printix Go Lexmark – How to

Printix Go » Printix Go Lexmark – How to

How to sections for Lexmark: How to prepare Lexmark printer for Printix Go How to configure access control on Lexmark printers How to set inactivity timeout on Lexmark printers How to setup scan to email on Lexmark printers How to reset to factory settings on…

Printix Go Epson – How to

Printix Go » Printix Go Epson – How to

How to sections for Epson: How to prepare Epson printer for Printix Go How to setup scan to email on Epson printers See also: Printix Go troubleshooting

Printix Go Ricoh – How to

Printix Go » Printix Go Ricoh – How to

How to sections for Ricoh: How to setup scan to email on Ricoh printers How to install card reader on Ricoh printers How to set SSL/TLS communication on Ricoh printers How to set the web server password on Ricoh printers How to test communication to Printix…

How to open Printix Administrator

How to » How to open Printix Administrator

There are multiple ways in which you can open Printix Administrator on your computer, tablet and phone. Visit printix.net and select Sign in. Assuming you have the Role as System manager, you can select Printix Administrator to open this. You may be asked to Pick a…

How to uninstall Printix Go

Printix Go » How to uninstall Printix Go

Open Printer properties and select the Printix Go tab. Select Uninstall. Optionally verify that Status changes from Installed to Uninstalled. Restart the printer.

How to update Printix Go

Printix Go » How to update Printix Go

The table below shows the effect of doing an Update for Printix Go. Update a single printer Update multiple printers Vendor Go configuration Go software Side effect on printer Epson Updates n.a. Epson…

Printix Go HP – How to

Printix Go » Printix Go HP – How to

How to sections for HP: How to set inactivity timeout on HP printers How to set up scan to email on HP printers How to reset to factory settings on HP printers How to install card reader on HP printers See also: Printix Go troubleshooting

How to prepare Lexmark printer for Printix Go

Printix Go » Printix Go Lexmark – How to » How to prepare Lexmark printer for Printix Go

Create a local admin account on the printer Open the printer’s web page and Sign in as Administrator. On the menu select Settings. Select Security. Select Login Methods. In the Local Accounts section select Add User. Select User Name/Password. In the Edit…

How to prepare Epson printer for Printix Go

Printix Go » Printix Go Epson – How to » How to prepare Epson printer for Printix Go

Before installing Printix Go the printer needs to be setup correctly. Activate Epson Open Platform !Printix Go installation (including update and uninstall) will cause the Epson printer’s network interface to restart leaving it disconnected from the network…

How to include Printix Client in a managed image

How to » How to include Printix Client in a managed image

To make Printix Client work with managed image, you need to modify Windows Registry before you create the managed image. Install Printix Client, so it becomes part of the new managed image. A managed image is typically used in connection with: Azure Virtual…

How to get Printix App logs

How to » How to get Printix App logs

This is relevant if you have been advised to get the logs and submit these to support with one of these methods: Upload logs to the cloud Email logs Upload logs to the cloud Open Printix App. You must be signed in to Printix App to upload logs. Select Menu ,…

Printix Go Konica Minolta – How to

Printix Go » Printix Go Konica Minolta – How to

How to sections for Konica Minolta: How to prepare Konica Minolta printer for Printix Go How to install card reader on Konica Minolta printers How to set up scan to email on Konica Minolta printers See also: Printix Go troubleshooting

Printix Client as kiosk

Printix Client » Printix Client as kiosk

Making Printix Client run as kiosk on a computer is relevant if multiple users need to operate and print from the computer without being signed in with a personal account. Features Sign in is not required. Print only. No Print later. No Secure print. Printix…

How to get Printix Chromebook logs

Printix Chromebook » How to get Printix Chromebook logs

If advised to do so, follow these instructions and submit to support. Get the Printix.log file Hold the Ctrl key and select the Printix icon. New tab opens named Printix – options. Select Download. Attach the Printix.log file to your…

How to interact with the Printix Power BI report

How to » How to interact with the Printix Power BI report

Once you have set up analytics, the Printix Power BI report provides a multi-perspective view into your Printix managed print environment. *Try this interactive Power BI demo report. The report has 16 pages (or tabs): About the report Overview Printers…

How to prepare Konica Minolta printer for Printix Go

Printix Go » Printix Go Konica Minolta – How to » How to prepare Konica Minolta printer for Printix Go

Before installing Printix Go the printer needs to be setup correctly. The printer needs to be powered on and off during this process: Create certificate SSL setting Enable web browser OpenAPI setting TCP socket setting Verify access to printer !Printix Go…

How to stop and start Printix Service

How to » How to stop and start Printix Service

On Windows On Mac How to stop and start Printix Service on Windows Select Windows logo key + R to open Run. Type: services.msc, and select OK. Right-click Printix Service. Depending on what you want to do, select Stop or Start. *On Windows Printix…

Why subscribe to Printix?

FAQ » Why subscribe to Printix?

Subscribing to Printix Cloud Print Management Service allows you to remove print servers, improve efficiency and reduce costs. Plus you also get flexible, secure and mobile printing. Automated print infrastructure Automate print driver and queue management and…

How secure is Printix printing?

FAQ » How secure is Printix printing?

Printing with Printix is at least as secure as traditional network printing. All Printix communication inside and outside the network is secured with encryption and the use of HTTPS (SSL/TLS). Secure printing Wait until you have arrived at the printer, and then you…

How to work with sites

How to » How to work with sites

By optionally creating Sites you can: Delegate management tasks to the IT personnel at the local site Administrators with the role Site manager can manage printers and printing in Printix Administrator without having excess permissions to change global…

How to work with groups

How to » How to work with groups

Groups can be used to control access to printers and deploy printers based on users’ and computers’ group membership. About groups Exclusive access examples Hide print queues from users How to enable Azure AD groups How to enable Google…

How to install Printix Go on multiple printers

Printix Go » How to install Printix Go on multiple printers

Select Menu , Settings Select the Printix Go tab. Select Go configuration name (Copy is unlocked) to open Go configuration page. Select Go configuration setup to open Go configuration menu. Select Assign to printers. The printers MUST have a sign…

Not signed in after sign in to Printix Client

Troubleshooting » Sign in issues » Not signed in after sign in to Printix Client

After Sign in to Printix Client and you closed the browser window (as instructed), the Printix Client menu still does not show you as signed in and a yellow dot is shown on the Printix Client icon indicating the Printix Client is in the state Connection failed. The…

Printix Chromebook

Printix Chromebook

Print to Printix managed printers from Google Chrome. Features Requirements Install Printix Chromebook How to deploy Printix Chromebook How to print from Chrome Available print settings Select print method Troubleshooting Features Allows users…

How to test communication to Printix Cloud on Ricoh printers

Printix Go » Printix Go Ricoh – How to » How to test communication to Printix Cloud on Ricoh printers

The Ricoh printer needs to be able to communicate to the Printix Cloud URLs: https://device-api.printix.net https://api.printix.net If Printix Go is already installed, you need to either Uninstall Printix Go from the Ricoh printer or sign in as machine…

Printix Client icon does not appear

Troubleshooting » Sign in issues » Printix Client icon does not appear

The Printix Client icon does not appear. The PrintixClient- user . number .log file includes the following message: System.NotSupportedException: The requested security protocol is not supported. at…

Printix Redirector

Printix Redirector

Printix Redirector is used to: Enable third-party Pull printing Printing to so called Follow/Pull print queues from PaperCut, SafeCom, Equitrac, PrinterLogic and similar third-party printing solutions. Enable USB printing Printing to locally attached USB…

Printix Configurator

Printix Configurator

Printix Configurator for Windows can be used to initially configure Printix for customers with multiple locations (networks) and already deployed printers. Printix Configurator will offer to update itself to the latest approved version. Networks Point to a CSV…

About Printix

Introduction » About Printix

We believe in listening to you and keeping things simple. We want to take printing from rocket science to automated and easy. Printix was founded in Denmark in 2014 by a group of experienced print management software entrepreneurs and IT developers. Our mission is to…

How to search for computers

How to » How to search for computers

Use Search to find computers. Open the Computers page. Select Search Enter part of the computer’s hostname or IP address. Uppercase and lowercase letters are treated the same.

Printix App

Printix App

Printix App is used to release, print and delete documents. Printix App is available as a web app that runs in a web browser, and as a native app: Printix App for Android Printix App for iOS/iPadOS Compared to the web app, the native app offers these…

Printix Go

Printix Administrator » Printers » Printer properties » Printix Go

Select Install to install Printix Go on the printer. Only available once the printer has been assigned a Go configuration and Sign in profile. Select Uninstall to uninstall Printix Go from the printer. Go configuration Select Go configuration setup to…

Printix Go

Printix Administrator » Settings » Printix Go

On the Printix Go tab you can create, modify and delete Sign in profiles and Go configurations. To get here: Select Menu , Settings Select the Printix Go tab. Select Go configuration name (All locked) to open Go configuration page to see the Printers…

How to search for users

How to » How to search for users

Use Search to find users. Open the Users page. Select Search Enter part of the user’s name or email. Uppercase and lowercase letters are treated the same. Select user’s Name or select and Modify to open User properties. Select and Info to…

How to search for printers

How to » How to search for printers

Use Search to find printers. Search for printers in Printix Administrator Open the Printers page. Select Search Enter printer ID, name, location or address. Uppercase and lowercase letters are treated the same. Search for printers in Printix Client Open…

Mac requirements

Introduction » Requirements » Mac requirements

Any Internet connected Mac computer capable of running: macOS 11.0 Big Sur macOS 10.16 Big Sur (beta) macOS 10.15 Catalina macOS 10.14 Mojave macOS 10.13 High Sierra macOS 10.12 Sierra *On Mac computers running macOS 10.15.1 or later you may get the message:…

Printix Administrator

Printix Administrator

Printix Administrator is used to configure Printix and manage your printers. Only administrators can Sign in to Printix Administrator. Administrators are users with the Role: System manager or Site manager. Help Select the Help icon to open context…

Printix Go

Printix Go

Printix Go integrates with your printer’s touchscreen control panel, offering secure print release, copy control, card-based authentication and more. Features Requirements Printix Go supported printers and MFPs Epson HP Konica…

How to

How to

How to section is also in: Printix User Manual Categories: Sign in Printers, print queues and print drivers Users Deployment Networks and sites Groups Printix Go Cloud storage Analytics and reports Troubleshooting *If you have any questions or feedback,…

How to have your web browser translate Printix manuals

How to » How to have your web browser translate Printix manuals

Printix manuals are available as online versions and PDF. The manuals are maintained in English only, but most web browsers be can configured to translate web pages and thereby the Printix online manuals. Google Chrome Use Translate in Chrome web browser to…

What happens when I install Printix Client?

FAQ » What happens when I install Printix Client?

The first Printix Client you install will prepare your setup and attempt to discover your printers and securely transfer necessary information to the Printix Cloud and thereby save you time. It installs the Printix Anywhere printer, converts print queues and enhances…

What happens if users uninstall Printix Client?

FAQ » What happens if users uninstall Printix Client?

If users uninstall Printix Client their Printix printers gets converted to normal network printers. The name is stripped of the three-letter ID. Printix: Reception ASD After: Reception If the stripped name is not unique the text “Copy” may get appended…

Migrate multiple sites to Printix Cloud

Getting started » Next steps » Migrate multiple sites to Printix Cloud

Migrating multiple sites, like branch offices and campuses. Step 1: Add site Step 2: Deploy Printix Client to computers Prerequisites: Printix is already deployed at the first site. Step 1: Add site Install Printix Client on a computer at the site you want…

Install Printix Go

Printix Go » Install Printix Go

In order to install Printix Go a Sign in profile and Go configuration must be created and assigned. Also it must be a Printix Go supported printer. Open Printer properties and select the Printix Go tab. Select Sign in profile setup to open Sign in profile…

How to register printer with NFC tag

How to » How to register printer with NFC tag

Open the native Printix App on your Android phone. You MUST have the role as System manager. Android Most Android phones support NFC. iOS Apple iPhones with iOS 13 should be able to register NFC tags with Printix App for iOS, however, this is not working…

How to remove sign in with email

How to » How to remove sign in with email

This will remove the Sign in with email option from Printix Administrator, Printix Client, Printix Configurator, and the Printix App web app. The Sign in with email option is always available for the native Printix App for Android and iOS/iPadOS and Sign in from…

Build a new site with Printix Cloud

Getting started » Next steps » Build a new site with Printix Cloud

This describes a “green field” scenario, where you want to have Printix installed and configured before users move into the new office/site. Follow the steps below to build your print infrastructure. Step 1: Install Step 2: Set up print queues Step 3:…

How to work with print driver configurations

How to » How to work with print driver configurations

Instead of using the print driver’s factory default settings you can add your own print driver configuration. When the printer is added on the user’s computer the configuration is added as well. That way, the user does not have to make these…

Install Printix Chromebook

Printix Chromebook » Install Printix Chromebook

Open the Chrome Web Store and search for Printix Select Add to Chrome. Select Add extension. Printix has now been added. To see a list of extensions, Open Chrome and type chrome://extensions and press Enter. *Chromebooks are not listed in Printix Administrator,…

Migrate print server to Printix Cloud

Getting started » Next steps » Migrate print server to Printix Cloud

Step 1: Install Printix Client on the print server Step 2: Deploy Printix Client to computers Step 3: Remove print server Requirements: You have access to an administrative account and can sign in to the print servers. Make the recommended: Implementation…

How to add a new print driver configuration on Mac

How to » How to add a new print driver configuration on Mac

Instead of using the print driver’s factory default settings you can add your own print driver configuration. When the printer is added on the user’s computer the configuration is added as well. That way, the user does not have to make these configuration…

Printix Go issues

Troubleshooting » Printix Go issues

HP The default sign-in method (Printix) is currently unavailable Permission denied

Printix Go troubleshooting

Printix Go » Printix Go troubleshooting

Categories: General Verify sign in profile failed Sign in to printer failed No Printix Client acts as proxy on this network Changed Go configuration does not take effect Printix Go install status says failed Troubleshooting card readers How to…

Unable to perform action while Printix Client is on an unknown network

Error messages » Unable to perform action while Printix Client is on an unknown network

You have selected Discover printers on the Computer properties page, but the computer is unable to perform this, as it is currently on an Unknown network. RESOLUTION: Discover printers from the Printers page.

How to sign in with card at printer

Printix Go » How to sign in with card at printer

Present card to the printer’s card reader. Before 60 seconds have elapsed select the Printix Print icon. If asked, enter PIN code (4-digit) on the touchscreen. The PIN code is the same whether you sign in with ID code or card. If you…

How to subscribe to changelogs

Product Support » How to subscribe to changelogs

Sign in to Product Support (support.printix.net). Select Changelog and then Changelogs. Select Follow and be notified/alerted by email when there is a new changelog. To be notified whenever there is an update to a changelog, for example, a new Known issue,…

How to subscribe to announcements

Product Support » How to subscribe to announcements

Sign in to Product Support (support.printix.net). Select Changelog and then Announcements Select Follow and be notified/alerted by email when there is a new announcement. If we have scheduled maintenance or issues with access to the Printix Cloud, this will be…

No Printix Client acts as proxy on this network

Error messages » No Printix Client acts as proxy on this network

There is no Printix Client on this network to facilitate the communication from the Printix Cloud to your network. RESOLUTION: Start Printix Client on your computer. Install Printix Client on at least one computer that is powered on at all times. If your company…

Teach Printix about networks

Getting started » Understanding networks » Teach Printix about networks

If you want to have all printers registered and the network structure in place, before you introduce users to Printing with Printix, then follow these steps: Make the recommended: Implementation setup. Install Printix Client on computers. Use your preferred…

I can not sign in to Printix Administrator

Troubleshooting » Sign in issues » I can not sign in to Printix Administrator

You are not able to sign in to Printix Administrator. RESOLUTION: Open your browser in Incognito or In private mode and enter the Printix Home (acme) followed by /admin Example: https://acme.printix.net/admin You will get Permission denied if you do not have the…

How to sign in with ID code at printer

Printix Go » How to sign in with ID code at printer

Enter ID code (6-digit) on the touchscreen. If you do not know your ID code: Select Forgot code to open a new screen with a QR code. Use the camera on your phone or tablet to scan the QR code to open the Cards and codes menu in Printix…

How to remove printers

How to » How to remove printers

If you no longer use a printer, you can delete it from your list of printers. Windows Open Control Panel and select Devices and Printers. Select the printer and select Remove device. Mac Select Apple menu , System Preferences…, then select Printers &…

How to register card

Printix Go » How to register card

You can register multiple cards. When your card is registered the date and time of the registration is recorded together with the card number. If different card readers are used, the same card may be registered with different formats (card numbers). To overcome this,…

How to add printers

How to » How to add printers

Add printers in Printix Administrator If you add the printer by IP address, make sure to give it a static IP address. If the added printer does not appear after a few seconds, then look for it on the Unregistered printers page. Open the Printers …

How to reset password

How to » How to reset password

If you want to change your password or have forgotten your password: On the Sign in page select Forgot password? This is NOT supported for the native Printix App for Android and iOS/iPadOS. On the Reset password page: Enter the Email address you used…

How to add users

How to » How to add users

Users can be added and registered as follows: Automatic registration For users to be registered automatically requires one of these methods: Azure authentication User must have a Microsoft work or school account. Azure AD guest users, also known as Azure Active…

How to cancel subscription

How to » How to cancel subscription

You can cancel at any time. Cancellation is effective at the end of your current subscription period. For monthly subscription Cancellation is effective at the end of the month for which you have paid. Use the form on the Printix Administrator Support page to submit…

How to manage cards

Printix Go » How to manage cards

You can see a list of your registered cards and delete cards you no longer use. Sign in to Printix App. Select Menu , and Cards and codes Select Register card to register a card. Select Delete to delete a card. See also: How to see and reset…

How to sign out

Printix Go » How to sign out

You can sign out from the printer using these methods: Automatic sign out if no activity. If the printer does not register key presses or touchscreen activity for 60 seconds you will be signed out automatically. Select Sign out on the printer’s Home…

How to discover printers

How to » How to discover printers

Use Discover printers to add printers you suspect were not found during the initial discovery. The result is securely and silently transferred to the Printix Cloud without any required interaction. Open the Printers page. Select Discover printers. In Select…

How to sign in

How to » How to sign in

Sign in with Microsoft If you see Sign in with Microsoft, select this and sign in with your Microsoft work or school account. Automatic registration of the user happens the first time the user Sign in with Microsoft to Printix. Single sign-on (SSO) to Printix…

How to change language

How to » How to change language

The default choice of language is based on the language of your browser and computer OS. Your choice of language is stored in your profile if you change language in Printix App or Printix Administrator. Choice of language is stored as browser data for these…

How to merge networks

How to » How to merge networks

If two networks (Network1 and Network2) are logically the same, that is computers on the network Network1 can connect to computers on the network Network2, and vice versa, then you should merge the networks: Delete the gateway from the network Network2 Add the…

How to troubleshoot scan to email

Printix Go » How to troubleshoot scan to email

Use Telnet from the command line to troubleshoot scan to email. Install Telnet Client These instructions applies to Windows 10. Open Control Panel and select Programs and Features. Select Turns Windows Features on or off. Scroll down the list and check Telnet…

Printix App says: Internal error

Troubleshooting » Print issues » Printix App says: Internal error

There is an internal error in Printix App. You select the message to see details. If the issue continues, please make a screenshot and submit a support request. RESOLUTION: Try to stop and start Printix App.

Printix Go Epson supported MFPs

Printix Go » Printix Go supported printers and MFPs » Printix Go Epson supported MFPs

Last modified 2021/10/20. Requirements As a general rule, Printix Go, supports Epson MFPs that are compatible with Epson Open Platform (EOP) version 1.1. Open Platform must be activated. This is done via a product key based on the printer’s serial…

How to control access to printer functions

Printix Go » How to control access to printer functions

*Access rights profile is coming functionality. Last modified 2021/11/26. For a printer with Printix Go installed you can control access to the functions: Copy, Copy in color, Email, Scan, … This is done by means of: Go configuration Must be assigned to each…

How to add print queues to computer

How to » How to add print queues to computer

On the Computer properties page select the Print queues tab. Select Add print queues to computer. Select the print queues to select the print queues to be added on the computer. A star ★ appears after the printer ID if the print queue is not…

How to add print queue to computers

How to » How to add print queue to computers

On the Print queue properties page select the Computers tab. Select Add print queue to computers. Select the computers to have the print queue added to these computers. Select Add. *Print queues are added once the computer is on a known…

How to increase secure printing

How to » How to increase secure printing

The Dashboard shows the percentage of pages for the selected period that have been released or reprinted from the Printix App by users from their phone, tablet or computer. You can Improve document security and cost savings by increasing the percentage of…

How to modify network name

How to » How to modify network name

Open the Networks page. Select the network. Select Modify. On the Network properties page edit the Network name. Select Save.

How to get Windows logs

How to » How to get Windows logs

In connection with advanced troubleshooting you may be advised to access and supply the below logs from Windows. Windows System logs Windows Application logs Windows PrintService logs Printix Client logs Create dump file of PrintixService.exe How to get the…

How to enable Google groups

How to » How to enable Google groups

If you have enabled Google authentication you can use Google groups to deploy and control access to printers based on users’ group membership. You must have a Google Workspace administrator account. *Nested groups are not supported. Computer groups are not…

How to add a printer

Printix Configurator » How to add a printer

The below process can be used to add a label printer that is connected via USB to for example a D-Link print server. In case the D-Link print server is using the LPR protocol, and the print queue name used to reach the specific USB port on the D-Link print…