We recommend that you, as the System manager, go through the below so you and your users can get started with capture and workflow.

  1. Check requirements.
  2. Evaluate from which sources (printer and/or mobile) your users need to capture data from.
    • Optionally check Act as capture gateway if you prefer Printix Client on a particular Windows computer on the printer’s network to handle scanned documents and delivering these to the selected workflow destination. Printix Cloud will otherwise automatically select an online Printix Client on the printer’s network if none of the preferred computers are online.
  3. Decide the kinds of workflows you need to create and to whom should workflows be available.


Requirements for capture at the printer printer

  • Computer with Printix Client version 1.3.1253.0 or later for Windows must be online on the printer’s network during the use of Printix Capture.
  • It must be possible to ping computers by hostname. This is a requirement for HP and Konica Minolta because the printer/computer scan connection uses secure HTTPS communication, and to avoid having to renew certificates whenever the computer changes IP address it must be possible to reference the computer by hostname.
  • Printer must support Capture (see below).
Vendor Go version Capture
Epson No
HP Yes
HP Workpath No
Konica Minolta Yes
Kyocera No
Lexmark No
Ricoh [1] Yes
Xerox No

[1] Additional Ricoh components: Printix Capture version, Printix Go Ricoh Installer version (printixgo-ricoh-installer-

Requirements for capture with mobile

  • Users need to update their Printix App version.
Platform Version Capture
Apple iOS/iPadOS 3.0.1 Yes
Google Android 3.0.1 Yes


Want to capture at the printer?

Want to capture with mobile?

  • Users want to use Printix App on their phone to Capture and deliver images to their selected workflow destination : [ Yes | No ]

What workflows do you want to create?

To whom should workflows be available?


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