7.4. Can I print while my Internet connection is lost?

Yes. In most cases, you can continue to print while the Internet connection is lost, but functionality is limited.

Without an Internet connection, you are temporarily unable to:

• Sign in to Printix
• Add printers
• Access this manual
• Release documents
• Reprint recent documents

As long as you remain signed in and keep your computer powered on, you can:

• Print directly to your printers on the network.
• Print to a Printix Anywhere printer, but you can not release any documents.
  • The Printix Client displays the message Printix is currently offline. Your document {file name} can be released when Printix is online again.
  • With Printix Client version 1.3.1286.0 or later Printix Client will offer users to select a different printer after displaying the message: Printix is currently offline. You cannot release your document from Printix Anywhere until Printix is online again. Consider printing your document now by selecting a different printer..
    • If you select Printix Anywhere, your document can only be released when the Internet connection is restored. Alternatively, you can print your document immediately at another printer that is listed. The printers to select from are those that are on the same network as your computer AND you have previously released to.
• Print later, but you can not release any documents.
  • The Printix Client displays the message Printix is currently offline. If you select Print later, you can only release your document when Printix is online again, and it prompts you to print now or print later.
  • If you still decide to use Print later, your document can only be released when the Internet connection is restored. Alternatively, you can Print your document immediately at the printer you originally selected.

If your Internet connection is lost and the printer is also unreachable (for example, it is offline or on another network), the print fails, then the Printix Client displays the message Your document {file name} is deleted. Your document cannot be printed, because Printix Client is offline and cannot reach the target printer {printer name}.

When the Internet connection is back, all functionality is working again and documents can be:

• Released
  Including any Print anywhere and Print later documents you submitted while the Internet connection was lost.
• Reprinted
  Including any documents you submitted with Print while the Internet connection was lost.